Frequently Asked Questions (FAQ)
📦 How long will it take to receive my order?
We work hard to process and ship your order as quickly as possible.
- Order Processing: Please allow 24–48 business hours for payment verification and order processing.
- Shipping: Most orders ship within 5–7 business days. Shipping times may vary during holidays, promotional events, or periods of high order volume.
Once your order has shipped, you'll receive a confirmation email with tracking information. For updates regarding your shipment, please use the tracking number provided by the shipping carrier.
📍 What should I do if my package shows "Delivered" but I haven't received it?
If your tracking information indicates that your package has been delivered but you cannot locate it:
- Check around your delivery location.
- Ask household members or neighbors if they accepted the package.
- Contact your apartment leasing office, front desk, mailroom, or package locker (if applicable).
- Contact the shipping carrier for additional delivery details.
If you're still unable to locate your package, please contact us at:
We'll provide instructions for filing a missing package claim with the carrier.
Please Note: By placing an order with Pistol Grip 333, you agree to follow the carrier's missing package claim process. We are not responsible for packages marked as delivered by the shipping carrier.
🏠 What if I entered the wrong shipping address?
Please double-check your shipping information before completing your purchase.
If the shipping carrier identifies your address as invalid, we will attempt to contact you using the email address provided during checkout.
- Customers have 48 hours to respond after our second contact attempt.
- If we do not receive a response within that timeframe, your order will be shipped to the original address provided during checkout.
Important: Be sure to include all apartment, suite, or unit numbers in Address Line 2 when placing your order.
If an incorrect or incomplete address is provided, the customer assumes responsibility for any resulting delivery issues.
Orders shipped to an incorrect address due to customer error are not eligible for refunds or exchanges. A new order must be placed if replacement products are desired.
📲 How can I check the status of my order?
You can monitor your order at any time through your account's Order Status page.
You'll also receive email and/or text updates (if a phone number was provided at checkout) as your order progresses.
Please allow 24–48 business hours for payment processing before contacting us regarding your order status.
💳 What payment methods do you accept?
For your convenience, we currently accept:
- Visa®
- Mastercard®
- American Express®
- Discover®
- PayPal
At this time, we do not accept:
- Cash
- Cash App
- Venmo
- Personal checks
- Cashier's checks
- Money orders
🌎 Do you ship internationally?
Yes! Pistol Grip 333 proudly ships to many international destinations.
We currently ship throughout the United States and to select international locations, including:
- 🇨🇦 Canada
- 🇬🇺 Guam
- 🇦🇸 American Samoa
- 🇲🇵 Northern Mariana Islands
International shipping rates and delivery times vary by destination.
🔄 What is your return and exchange policy?
Due to the nature of many of our products and for hygiene and quality assurance purposes, all sales are final.
We do not offer refunds or exchanges unless an item arrives damaged or the wrong product was shipped.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:
Please include:
- Your order number
- Photos of the item(s)
- Photos of the packaging (if applicable)
We'll work quickly to resolve the issue.
📧 How do I contact Pistol Grip 333?
We're always happy to help!
Customer Support
📧 bnicebrks@gmail.com
Shop With Confidence
At Pistol Grip 333, we're committed to providing premium fashion, accessories, beauty products, and exceptional customer service—all at prices that make luxury accessible. Every order is handled with care because your satisfaction is our priority.
Thank you for choosing Pistol Grip 333. We appreciate your support! 🖤